Privacy Policy
Last Updated: August 2026
At Happy Treats, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or place an order with us.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Phone number
- Email address
- Delivery address
- Billing information
- Order details
- Cake preferences
- Customisation requirements
- Messages or information submitted through enquiry forms
We may also collect basic technical information such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and confirm your orders
- Arrange cake and product delivery
- Contact you regarding your order
- Respond to enquiries and customer support requests
- Process payments
- Provide updates about your order
- Improve our products and website
- Prevent fraudulent or unauthorised activities
- Send promotional communications where permitted
3. Payment Information
Payments may be processed through third-party payment providers.
Happy Treats does not intentionally store complete payment card details such as full card numbers, CVV numbers, or other sensitive payment credentials on our website.
Payment information may be processed and protected according to the privacy and security policies of the respective payment provider.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember preferences
- Keep products in your shopping cart
- Understand website usage
- Improve website performance
- Provide relevant content and offers
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. How We Share Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to operate our business, such as:
- Payment processing providers
- Delivery partners
- Website hosting providers
- Technology and website service providers
- Customer support services
These parties may only receive information necessary to provide their respective services.
6. Order & Delivery Information
To successfully complete an order, we may need to share relevant customer information with delivery personnel or delivery partners.
This may include your name, phone number, delivery address, and order details.
7. Marketing Communications
If you choose to receive promotional communications from Happy Treats, we may send information about:
- New cake designs
- Special offers
- Discounts
- Seasonal collections
- New products
- Celebration ideas
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.
8. Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
9. Third-Party Websites
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
Happy Treats is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
10. Children’s Privacy
Our website is intended for general customers and is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Processing orders
- Customer support
- Business records
- Legal or regulatory requirements
- Resolving disputes
- Preventing fraud
When information is no longer required, it may be securely deleted or anonymised where appropriate.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
You can contact us to make a privacy-related request.
We may need to verify your identity before processing certain requests.
13. Changes to This Privacy Policy
Happy Treats may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.
The latest version will always be published on this page along with the updated date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us.
Happy Treats
Phone: 9290130591
Email: vemulasaianirudh2003@gmail.com
Wrapped with Love
Your trust matters to us, and we are committed to handling your information responsibly while providing you with a safe and enjoyable Happy Treats experience.